Our Privacy Policy

1. Introduction

 

London Blue Communications ("we," "our," "us") is committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

 

2. Collection of Personal Information

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We may collect personal information from you in various ways, including but not limited to:

• When you visit our website

• When you contact us via phone, email, or our website contact form

• When you subscribe to our newsletter

• During the course of providing our services to you

 

The types of personal information we may collect include:

• Your name

• Contact details (email address, phone number, postal address)

• Company name and job title

• Payment information

• Any other information you voluntarily provide to us

 

3. Use of Personal Information

 

We use the personal information we collect for the following purposes:

• To provide and manage our services

• To communicate with you, including responding to your inquiries and sending newsletters

• To process transactions and manage billing

• To improve our website and services

• To comply with legal and regulatory requirements

 

4. Disclosure of Personal Information

 

We may disclose your personal information to third parties in the following circumstances:

• To our service providers who assist us in operating our business and providing our services (e.g., IT support, payment processors)

• To comply with legal obligations, such as responding to a court order or regulatory request

• To protect our rights, property, or safety, and that of our clients and others

 

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice.

 

5. Security of Personal Information

 

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These steps include implementing appropriate technical and organisational measures such as secure storage of data and restricted access to information.

 

6. Access to and Correction of Personal Information

 

You have the right to access and correct the personal information we hold about you. If you wish to access or correct your personal information, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

 

7. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes to this Privacy Policy will be posted on our website, and we encourage you to review it periodically.